Privacy Policy
How we collect, use, and protect your data
1. Data Controller
The data controller responsible for the processing of your personal data is:
- MediaXpace LLC
- 30 N Gould St Ste N, Sheridan, WY 82801, United States
- info@mediaxpace.com
MediaXpace LLC is committed to protecting your privacy and handling your personal data in a transparent and lawful manner, in compliance with the General Data Protection Regulation (GDPR) for EU/EEA residents and applicable U.S. state privacy laws.
2. Data We Collect
We collect personal data only when you voluntarily provide it through our contact form or when you interact with our website. The data we may collect includes:
- Contact information: full name, email address, phone number
- Project information: service of interest, project description
- Technical data: IP address, browser type, pages visited, time on site (via analytics tools, subject to cookie consent)
3. Purposes and Legal Basis for Processing
| Purpose | Data used | Legal basis |
|---|---|---|
| Responding to contact form inquiries | Name, email, phone, message | Legitimate interest / Pre-contractual steps |
| Improving our website and services | Technical/analytics data | Consent (via cookie banner) |
| Complying with legal obligations | Any relevant data | Legal obligation |
4. Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected:
- Contact form submissions: retained for up to 24 months from last interaction
- Analytics data: retained according to the third-party provider's data retention settings
- Legal records: retained as required by applicable law
Once data is no longer needed, it is securely deleted or anonymised.
5. Third-Party Processors
We use trusted third-party services to operate our website. Each processor acts under a data processing agreement and is selected for their compliance with applicable privacy laws:
- Formspree — processes contact form submissions (Privacy Policy)
- Cookiebot by Usercentrics — manages cookie consent (Privacy Policy)
- Google Analytics / Google Fonts — website analytics and typography, subject to your cookie consent (Privacy Policy)
We do not sell, rent, or share your personal data with third parties for marketing purposes.
6. International Data Transfers
MediaXpace LLC is based in the United States. If you are located in the European Union, your data may be transferred to and processed in the U.S. We ensure that such transfers are carried out under appropriate safeguards (Standard Contractual Clauses or equivalent mechanisms) as required by GDPR Article 46.
7. Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal data:
- Access: request a copy of the data we hold about you
- Rectification: request correction of inaccurate data
- Erasure: request deletion of your data ("right to be forgotten")
- Restriction: request that we limit how we use your data
- Portability: receive your data in a structured, machine-readable format
- Objection: object to processing based on legitimate interest
- Withdraw consent: withdraw consent at any time where processing is based on consent
To exercise any of these rights, please contact us at info@mediaxpace.com. We will respond within 30 days. EU/EEA residents also have the right to lodge a complaint with their local supervisory authority.
8. Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
9. Children's Privacy
Our website and services are not directed at children under the age of 16. We do not knowingly collect personal data from minors. If you believe a child has provided us with personal data, please contact us immediately so we can delete it.
10. Changes to this Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised date. We encourage you to review this policy periodically. For significant changes, we will provide a more prominent notice.
11. Contact
For any questions or requests related to your privacy and personal data, please contact us at info@mediaxpace.com or through our contact section.